Start a new topic
Discussions Discussion Questions
Answered

forms paid for not filed & no tracking # sent as promised

 here is an email you sent me dated May 20, 2022, 8:39 AM - after I paid 150 for you guys to file my answer to court summons - states the following:


"Hi Jamie,
Your order has been mailed.
We will send you the tracking numbers soon."


After this email was sent to me, a tracking number was never sent. Moreover, the state justice court shows nothing was e - filed as your company promised it was.


I will report this to my bank and ask for a refund and also notify the BBB if this issue is not promptly resolved.


- Jamie Zart



Best Answer

Your document was electronically filed and thus there is no tracking number. 


There is no need to report and you could have simply emailed us and asked us to resend it. If you want us to do that, then we can, but you must email us and let us know. We do not follow up with the Courts after we send anything. We are not your attorneys and thus do not have the power to check. It is only when we are notified by you. So we will remail it if you want us to or we can refund you if you receive a document from the Court stating it was not received.

1 Comment
Answer

Your document was electronically filed and thus there is no tracking number. 


There is no need to report and you could have simply emailed us and asked us to resend it. If you want us to do that, then we can, but you must email us and let us know. We do not follow up with the Courts after we send anything. We are not your attorneys and thus do not have the power to check. It is only when we are notified by you. So we will remail it if you want us to or we can refund you if you receive a document from the Court stating it was not received.

Login or Signup to post a comment
More topics in Questions
See all 319 topics
SoloSuit