Can I get a refund?
Modified on: Tue, 20 Jul, 2021 at 7:28 PM
Yes, you can get a refund if you qualify. We want everyone who comes to us to win their case. Please refer to our refund policy outlined in our Terms of Service, below.
15. Abandoned Orders
Your purchase allows you to create your own legal documents. You understand that, other than as required by applicable law, you shall have no right to cancel, request a cash refund or obtain store credit for any undelivered order after 120 days have elapsed from the purchase date unless SoloSuit is at fault. All itemization of fees are displayed for convenience only. Delivered orders shall be governed by the SoloSuit Satisfaction Guarantee. Both parties acknowledge that SoloSuit is out of pocket time and money for undertaking the work and both parties fully intend to complete the order. Abandoned orders will result in liquidated damages equal to the amount paid to SoloSuit for reimbursement of our commitment to service this order.
16. SoloSuit Satisfaction Guarantee
SoloSuit guarantees your satisfaction with our services and support. We strive to be the best litigation service on the web. If you are not satisfied with our services, please contact us immediately and we will correct the situation or provide a refund.
If you’re not satisfied, simply email us at firstname.lastname@example.org. All requests made under this guarantee must be made within 60 days of purchase. We will process your request within a reasonable time after we've received all of the relevant documents and materials. Unfortunately, we can't refund any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, such as payments made for the attorney review. We also can’t refund any money for orders that were completed properly.
17. Please note that we cannot guarantee the results or outcome of your particular procedure or case. For instance, you may lose your case after your Answer is filed. SoloSuit is not responsible or liable for any money you may owe as the result of defeat in your case. Problems like these are beyond our control and are not covered by this guarantee.
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