FAQs

SoloSettle FAQ (for attorneys)
What is SoloSettle? SoloSettle helps collectors settle debts with our customers. It is a new tool from SoloSuit.  How does it work?  A SoloSuit custom...
Sat, 11 Mar, 2023 at 2:54 PM
What if I can't find my credit agreement?
 Follow these steps to find your credit agreement to determine whether it has an arbitration clause.  Go to the Consumer Financial Protection Bureau'...
Wed, 14 Sep, 2022 at 4:41 PM
Do I need to respond twice if I'm mentioned twice in a lawsuit?
Yes.  Each defendant in a lawsuit must respond individually, in most cases. This holds true even if one defendant is a business owned by the other defen...
Wed, 14 Sep, 2022 at 8:38 PM
I Need Help Navigating Your Website To Respond to the Summons & Complaint Documents
We understand that this process may be frustrating and so we created this video walk-through for our Debt Answer product. It will go over step-by-step the e...
Thu, 28 Dec, 2023 at 11:55 PM
Standard Package FAQ ($67)
Want to know what is included in the Standard service? Do we mail it or do you mail it out? What happens during the process? What happens after you complete...
Thu, 28 Dec, 2023 at 11:55 PM
Premium Package FAQ ($247)
Want to know what is included in the Premium service? Will I speak with the attorney? What is included with the attorney process? What happens during the pr...
Tue, 20 Jun, 2023 at 11:28 AM
What Is SoloSuit's Email Address?
support@solosuit.com  Please allow 24 hours for us to respond. Please note that we do not work over the weekend.
Thu, 5 Jan, 2023 at 5:26 PM
What Should I Do? I Need Legal Advice.
SoloSuit is not an attorney and so we are unable to provide you with legal advice, guidance, or representation. We are a self-help tool that assists you in ...
Thu, 5 Jan, 2023 at 5:31 PM
If I pay for Standard or Premium, will it cover two lawsuits or would I have to pay two fees?
Unfortunately, no, it will not. Buying Standard or Premium only covers one case. So if you have 2 cases, you must purchase the product twice.
Tue, 7 Feb, 2023 at 10:21 AM
If Two People Are Listed on the Summons & Complaint Document, Do I Purchase Only One Product?
You will need to purchase two products. Each defendant listed on the Summons and Complaint document will need to make their response.  Please visit to u...
Wed, 8 Feb, 2023 at 2:33 PM